SATS Terminology

Are you sometimes left scratching your head, not certain on what some of our “Terminology” means?

Well never fear help is here!

For this month’s editorial, we are going to explain what the different job types mean.

Yearly Maintenance: Depending if you are on subscription billing structure or billed after SATS have physically attended to the property, a yearly maintenance job is when you pay for our annual service fee.

Annual Service: SATS has physically attended to the property for the annual inspection of the Smoke Alarms.

Once Off: SATS have been advised that the property is to be tested only once and is not to be serviced ongoing.

Lease Renewal: SATS have been advised by you that a lease agreement has been renewed and to attend to service the Smoke Alarms.

Change of Tenancy: SATS have been advised by you that the tenants are changing at the property and to attend to service the Smoke Alarms.

Fix or Replace: SATS have been advised by you that a Smoke Alarm is not performing correctly at a property and to attend to service the Smoke Alarms.

IC Upgrade: SATS have been instructed to attend to the property by you to install interconnected Smoke Alarms as per QLD legislation.