Your Landlord and Real Estate Agent Care About You!

Your Landlord and Real Estate Agent have chosen SATS to maintain the smoke alarms in the property that you occupy.

They have done this to ensure that all the alarms in your property are serviced for optimal performance in the unlikely event of a fire. Well positioned and maintained smoke alarms give the occupants the most advanced warning in the incidence of a fire, allowing the occupants optimum time to evacuate.

Your Responsibilities:
  • You must allow the SATS technician access to the property to service the alarm
  • You must NOT remove batteries or tamper with the alarm in any circumstance
  • You must notify your Agent if there is no smoke alarm in the property

SATS will send you a letter about the service to be performed at your property and one of our friendly staff will contact you to make an appointment for our Technician to complete the service.

If you are experiencing false alarms or you are aware your alarm isn’t working, you should contact your Agent.

Testimonials - Smoke Alarm Testing Services


  • Lisa Hayes
    Lisa Hayes - LJ Hooker Gosford

    Dear Jeremy, I wanted to write and thank you for the amazing service that we have received from your team at SATS. Being a large office with over 650 properties I was initially hesitant to change from our previous provider despite mediocre service as I thought it would be a time consuming, painful process.
    The team at SATS could not have made the process easier, even assisting my team with Data entry and overseeing the implementation from start to finish. Since the change over some 12 months ago we have experienced exceptional customer service and any issues were rectified immediately. Your understanding of the Real Estate Industry and the importance of maintaining good relationships with our landlords is a credit to you and your staff. I would not hesitate to recommend your team to any Real Estate Agent looking for a fuss free way to manage their smoke alarm obligations. .

  • Ranita Patel
    Ranita Patel - Urban Property Agents -

    To find a company which represents and mirrors our values and ethics wasn’t the easiest of tasks and we have found that in SATS. Since working with SATS and their team we have been very impressed by their prompt service and professionalism.
    SATS are an innovative company who offer total solution for compliance within our portfolios for peace of mind for our landlords, tenants and property managers. What impressed me the most was their strong customer service focus and the exceptional service received each time we made contact with any of their team members. They are trustworthy, reliable, thorough, efficient and professional at all times. I would highly recommend SATS to any business looking to increase their quality of service to their clients.

  • Tammy Hutchinson
    Tammy Hutchinson - LJ Hooker Port Macquarie

    Our Team has been utilising Smoke Alarm Testing Services since their commencement over 6 years ago. SATS has always delivered 5 star service to our tenants, our department and our landlords.
    SATS professionalism and efficiency speaks for itself due to our office not receiving any complaints over the 6 years we have utilised their services. I would have no hesitation in recommending SATS to other Real Estate offices.

  • Matthew Shepherd
    Danny Malone - LJ Hooker Broadwater

    The service your company provides is excellent in all respects, just as you initially presented your service to us. At no time have we had the need to follow up with work orders and good reports have been received by all those you have been in contact with.
    Your company is very professional in your approach and service.

  • Caroline Glover
    Caroline Glover - Elders Toongabbie

    We have been impressed by the standard of service and professionalism in our dealings with SATS. This service is an affordable, quality risk management tool for our valued customers.

  • Kylie Walsh
    Kylie Walsh - General Manager - Di Jones

    I have been utilising the services of SATS for 5 years now and have been more than happy with the high level of professionalism, network involvement and ability to stay abreast of legislation relevant to our industry. I would have no hesitation in recommending the services of Jeremy Batten and his team at SATS.
    By engaging such a dynamic company as SATS your clients will only thank you.

Have any questions?

Then Email us at or call our Toll Free Number 1300 41 66 67.

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